SAFARIFYSera ya Faragha
Privacy Policy
Imesasishwa / Last updated: 2026-10-07
Safarify inaheshimu faragha yako. Ukurasa huu unaeleza taarifa tunazokusanya kupitia app ya Safarify (abiria na dereva) na tovuti, kwa nini, na uchaguzi ulionao.
Safarify respects your privacy. This page explains what we collect through the Safarify app (rider and driver) and website, why, and the choices you have.
Taarifa tunazokusanya
- Akaunti: namba ya simu, barua pepe (ukiiweka), jina, picha ya wasifu na nenosiri (hifadhiwa kama hash, kamwe si wazi).
- Eneo (GPS): eneo lako unapotafuta safari au ukiwa safarini; kwa madereva, eneo hufuatiliwa ukiwa mtandaoni na wakati wa safari, hata app ikiwa nyuma, ili abiria akuone na safari ielekezwe.
- Safari: mahali pa kuchukuliwa na kushukia, njia, nauli, muda, tathmini na ujumbe wa mazungumzo ndani ya safari.
- Malipo: kiasi, njia ya malipo na namba ya muamala kutoka AzamPay/DPO. Hatuhifadhi namba kamili ya kadi au PIN ya simu.
- Madereva: kitambulisho cha taifa (NIDA), leseni ya udereva, nyaraka za gari, picha ya uso (selfie) kwa uthibitisho wa utambulisho.
- Kifaa: aina ya kifaa, toleo la app, tokeni ya arifa (push) na kumbukumbu za hitilafu za kiufundi.
- Usalama: taarifa unazotuma kupitia kitufe cha dharura/usalama.
Information we collect
- Account: phone number, email (if added), name, profile photo and password (stored only as a hash).
- Location (GPS): your location when you request a ride or are on a trip. For drivers, location is tracked while online and during trips, including in the background, so riders can see you and trips can be routed.
- Trips: pickup and drop-off, route, fare, time, ratings and in-trip chat messages.
- Payments: amount, method and transaction reference from AzamPay/DPO. We never store full card numbers or mobile-money PINs.
- Drivers: national ID (NIDA), driving licence, vehicle documents and a selfie for identity verification.
- Device: device type, app version, push-notification token and technical crash logs.
- Safety: information you send through the emergency/safety button.
Tunavyotumia taarifa
Kukuunganisha abiria na dereva, kukokotoa nauli, kuchakata malipo, kuthibitisha madereva, kuzuia ulaghai, kutoa msaada na usalama, kutuma arifa za safari, na kutimiza sheria za Tanzania. Hatuuzi taarifa zako binafsi na hatuzitumii kwa matangazo ya watu wengine.
How we use it
To match riders and drivers, calculate fares, process payments, verify drivers, prevent fraud, provide support and safety, send trip notifications and comply with the law in Tanzania. We do not sell your personal data and do not use it for third-party advertising.
Muda wa kuhifadhi
Tunahifadhi taarifa kwa muda akaunti yako ikiwa hai. Ukifuta akaunti, jina, simu, barua pepe, nenosiri na picha ya wasifu hufutwa. Rekodi za safari na malipo huhifadhiwa bila kuunganishwa na utambulisho wako kwa kadri sheria za kodi, hesabu na usalama zinavyohitaji.
Retention
We keep your data while your account is active. When you delete your account, your name, phone, email, password and profile photo are erased. Trip and payment records are retained, no longer linked to your identity, for as long as tax, accounting and safety laws require.
Haki zako
Unaweza kuona na kusahihisha taarifa zako ndani ya app (Akaunti), kuzima ruhusa ya eneo kwenye mipangilio ya simu, na kufuta akaunti yako wakati wowote: Akaunti > Futa akaunti, au kupitia ukurasa wa Futa akaunti. Kwa maombi mengine tuandikie: support@safarify.co.tz.
Your rights
You can view and correct your details in the app (Account), turn off location permission in your phone settings, and delete your account at any time: Account > Delete account, or via the Delete account page. For other requests email support@safarify.co.tz.
Usalama wa taarifa
Mawasiliano yote yamesimbwa kwa HTTPS, nenosiri huhifadhiwa kama hash, na taarifa nyeti hulindwa kwa usimbaji. Hakuna mfumo usio na hatari; tukigundua uvujaji tutakujulisha kama sheria inavyotaka.
Security
All traffic is encrypted over HTTPS, passwords are stored as hashes and sensitive data is encrypted. No system is risk-free; if we discover a breach we will notify you as the law requires.
Watoto
Safarify ni kwa watu wenye umri wa miaka 18 na zaidi. Hatukusanyi taarifa za watoto kwa makusudi.
Children
Safarify is for people aged 18 and over. We do not knowingly collect data from children.
Mawasiliano
Maswali kuhusu faragha: support@safarify.co.tz.
Contact
Privacy questions: support@safarify.co.tz.